First Bank of Nigeria Limited Receives Prestigious Awards from Global Banking and Finance Magazine

First Bank of Nigeria Limited, the country’s premier and leading financial services provider, has been honored with multiple accolades from Global Banking and Finance magazine. The awards include:

• Retail Banking CEO of the Year Nigeria
• Most Innovative Retail Banking App Nigeria
• Best CSR Bank Nigeria

These awards recognize the Bank’s significant contributions to advancing financial inclusion in Nigeria, driving innovation in digital banking, and making a positive impact on communities through technology and accessible learning for individuals of all ages.

Global Recognition for Excellence

The Global Banking and Finance Awards acknowledge companies that demonstrate outstanding achievement, innovation, and progress in the financial sector. These awards celebrate organizations of all sizes that excel in their respective areas of expertise.

Enhancing Financial Inclusion and Digital Banking

With more than 750 branches and a network of 100,000 Firstmonie Agent banking outlets across Nigeria, First Bank has been a key player in bridging the financial exclusion gap. Through its extensive retail banking network, it empowers Nigerians to engage in financial and business activities that contribute to national development.

To offer customers cutting-edge digital banking services, FirstBank’s award-winning mobile banking application, Firstmobile, incorporates advanced banking functionalities that are continually upgraded. The app is designed to provide a seamless, self-service experience for customers, enabling them to conduct transactions with ease.

Firstmobile also includes features such as:

• Card protection: Enable/disable cards on channels.
• Account switch-off: Secure account management.
• Two-factor authentication: Enhanced security.
• Remote debit card request: Request new or replacement cards.

Commitment to Community Growth and Support

FirstBank, which has been woven into the fabric of Nigerian society for over 127 years, continues to support sustainable initiatives in host communities. In response to the challenges posed by the COVID-19 pandemic, the Bank partnered with various state governments and organizations, including the private sector-led Coalition Against COVID-19 (CACOVID), to enhance the readiness of healthcare professionals and combat the crisis.

Furthermore, the Bank collaborated with the Lagos State Government, Robert & John, IBM, and Curious Learning to promote e-learning initiatives for children affected by the lockdown. This initiative continues to benefit thousands of individuals of all ages.

CEO’s Remarks on the Awards

Dr. Adesola Adeduntan, CEO of FirstBank, expressed pride in the recognition:

“We are honored to receive these awards, which reflect our commitment to investing in electronic platforms, enhancing financial inclusion through agent banking, and empowering our communities—especially in the education sector. These awards are dedicated to our customers, whose trust and loyalty have been pivotal to our success over the past 127 years. We remain committed to putting you, our customers, First as we continue to contribute to the growth and development of our communities.”

About First Bank of Nigeria Limited

First Bank of Nigeria Limited (FirstBank) is the premier bank in West Africa and the leading provider of financial inclusion services in Nigeria, with a history spanning 127 years.

With over 750 business locations and more than 100,000 banking agents spread across 99% of Nigeria’s 774 Local Government Areas, FirstBank offers a comprehensive range of retail and corporate financial services to its over 30 million customers.

FirstBank has been instrumental in promoting digital payments in Nigeria, issuing over 10 million cards—a milestone no other bank in the country has achieved—and supporting more than 10 million people through its USSD Quick Banking service (*894#) and over 4.5 million people via the FirstMobile platform.